Shipping & Returns
Shipping Policy
Shipping:
1. All orders are shipped with a tracking number, which will be provided to you as soon as your order is dispatched.
2. Shipping costs are the responsibility of the customer and will be calculated at checkout.
3. Please note that delivery times may vary depending on your location, and we are not responsible for any delays caused by the carrier.
4. In case of lost or damaged items, please contact the carrier directly. We are not responsible for any items lost or damaged during transit.
Return & Exchange Policy
Due to the custom nature of our products, we do not accept returns or exchanges. Each piece is carefully crafted to meet your specific requirements, making them uniquely yours. We encourage you to provide as much detail as possible when placing an order to ensure you are satisfied with the final product.
In the unlikely event that you receive a damaged item, please contact us immediately. We are committed to resolving any issues and providing a positive shopping experience for our customers. Please remember to inspect your order upon reception and contact us immediately if the item is defective or damaged.
Thank you for understanding and supporting our small business. Your satisfaction is our utmost priority, and we appreciate your cooperation with our policy.